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Simmons TechNews

Each month, TechNews previews new technology and gives the entire Simmons community insight into the projects we’re working on to provide you with the best possible service and support.

Recent TechNews Articles

New Telephone System: Upcoming Department Outreach & Voice-Activated Directory

Before the semester break, Technology kicked off a project to install a new telephone system, which will include a full overhaul of the existing phone infrastructure at Simmons. Department Outreach A major component of the project is the replacement of office telephones. When the project is complete, all employees will have access to a set […]

Using GoToMeeting When You’re Out of the Country

If you’re traveling abroad and need to attend a Simmons or external meeting via GoToMeeting, there are two easy ways to call in. When You’re the Organizer If you’re scheduling a meeting, and you know that you and/or some of the attendees will be abroad, you can easily add a long distance or toll-free number […]

#nowyouknow: The Etymology of Some Common Tech Terms

What does a canned meat brand name have to do with unwanted email? Do hackers solve computer problems or create them? When did # stop meaning pound ornumber? The popular tech blog Gizmodo has the answers to these questions and more inThe Mysterious Origins of 21 Tech Terms. Of course, like anything you find online that claims […]

Apple and HP Product Recalls

Simmons Technology would like to highlight two recent large-scale product recalls that could have a significant impact on our customers’ personally-owned devices: HP has recalled certain laptop power cords sold between 2010 and 2012 Apple has issued a recall for 1st generation iPod nano models sold between 2005 and 2006 If you believe that you might be affected by […]

Training

Simmons Technology offers several options for training. Instructions for many of the most popular applications at Simmons are available in our How-to Articles. Below are direct links to a few Simmons sites focused on academic, collaboration and continuous learning.

Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.