PING google.com (173.194.123.33) 56(84) bytes of data. 64 bytes from lga15s47-in-f1.1e100.net (173.194.123.33): icmp_seq=1 ttl=55 time=13.2 ms --- google.com ping statistics --- 1 packets transmitted, 1 received, 0% packet loss, time 15ms rtt min/avg/max/mdev = 13.281/13.281/13.281/0.000 ms

Simmons TechNews

Each month, TechNews previews new technology and gives the entire Simmons community insight into the projects we’re working on to provide you with the best possible service and support.

Recent TechNews Articles

New Semester, New (and extended) Technology Support Hours

As we prepare for the fall semester, Simmons Technology would like to remind everyone of how you can access technology support from on or off-campus. ONLINE: The Service Desk website is always available and it features answers to common questions and links to popular services. You can also submit support requests directly from the site. SERVICE DESK: Open for […]

Improvements to On-Campus Internet Service

Earlier this month, Simmons Technology upgraded the College’s Internet connection in order to improve your experience on both the wired and wireless networks. This upgrade insulates the College from the types of recent outages caused by off-campus service interruptions and provides greater flexibility at a lower cost. More importantly for you, the upgrade also doubled […]

Easy Access to WiFi at Colleges Nationwide

Simmons College has recently joined Eduroam, a network of more than 175 colleges across the country that provide access to their WiFi networks for guests from participating schools. Whether you’re on another school’s campus in Boston (including Wentworth, MassArt, MCPHS, BU, and more) or traveling across the country for a conference, you’ll have WiFi access at partner […]

The MISO Survey: Our Services, Your Perspective

During the Spring 2014 semester, Simmons College was among 40 schools participating in the Measuring Information Service Outcomes (MISO) survey, an anonymous poll that assesses student, faculty, and staff perceptions of library and technology services and support. We’re pleased to report that our customers have a positive overall view of the many services and support […]

Training

Simmons Technology offers several options for training. Instructions for many of the most popular applications at Simmons are available in our How-to Articles. Below are direct links to a few Simmons sites focused on academic, collaboration and continuous learning.

Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

Need personal computer support? 
Checking out equipment?

  • Technology Support Center:
    3rd floor of Lefavour Hall in L331
  • Monday - Friday 8:00 AM – 6:00 PM
  • Saturday & Sunday Closed

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.