Simmons TechNews

Each month, TechNews previews new technology and gives the entire Simmons community insight into the projects we’re working on to provide you with the best possible service and support.

Recent TechNews Articles

Accessing Technology Services During Summer Break

Congratulations! Spring semester is over and you can (maybe? hopefully?) relax a bit and enjoy the beautiful weather Boston has to offer this time of year. Whether you’re on campus, off campus, or halfway around the world this summer, you can access many technology services from wherever you are. Phone, Online, and In-Person Support Service […]

Introducing Virtualized Computers to the Library

In an effort to improve the overall performance of computers in Beatley Library, Technology will be replacing 20 Windows computers on the first floor of the library with virtualized computers this summer. Virtualization is a process that shifts the behind-the-scenes tasks a stand-alone computer performs to a powerful, centralized computer called a server. The shift […]

What To Do When You’ve Been Hacked

When using our computers, tablets, and phones, we all want them—to quote an old Apple slogan—to just work. And usually, they do. Between built-in monitoring tools, antivirus software, and other security checks, devices hum along without our having to give them much thought. But what happens when that’s not the case? What do you do […]

Training

Simmons Technology offers several options for training. Instructions for many of the most popular applications at Simmons are available in our How-to Articles. Below are direct links to a few Simmons sites focused on academic, collaboration and continuous learning.

Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

Need personal computer support? 
Checking out equipment?

  • Technology Support Center:
    3rd floor of Lefavour Hall in L331
  • Monday - Friday 8:00 AM – 6:00 PM
  • Saturday & Sunday Closed

Need library computer and printer support?

  • Technology Desk:
    1st floor of Lefavour Hall in Beatley Library
  • Monday - Friday 8:00 AM – 8:00 PM
  • Saturday & Sunday Closed

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.