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Simmons TechNews

Each month, TechNews previews new technology and gives the entire Simmons community insight into the projects we’re working on to provide you with the best possible service and support.

Recent TechNews Articles

Workday@Simmons: Coming April 6th

We’re almost there. Workday@Simmons, the new source for human resource and payroll data, will go live on April 6th. While new technology frequently comes with the promise of revolutionizing some aspect of your work or life, we think Workday really will change the employee experience at Simmons. We’re moving from a set of systems—which required you […]

New Printers Rolling Out Across Campus

The idea of the “paperless office” has been circulating for the last forty years. And while Simmons, like many workplaces, has drastically reduced the amount of printing we do, there will always be documents we need printed, and printed documents we need to scan so we have digital copies. With this in mind, Simmons Technology […]

Don’t Lose It: Back Up Your Data

When a computer hard drive fails, there aren’t any easy solutions that don’t involve a lot of stress, time, effort, and (worst of all) money. Fortunately, with the widespread adoption of cloud-based backup tools, you can keep your most important data securely stored somewhere other than your computer’s hard drive. Here are some tips for […]

New Telephone System: Pilot Testing + Getting Your Calls on the Go

Pilot Testing Simmons Technology and the Library staff are currently testing the new phone system to ensure that both the infrastructure and phone features work as expected. The testing period also will provide an opportunity for our team to troubleshoot any problems encountered during installation of the new phones, and to verify that the new […]

Training

Simmons Technology offers several options for training. Instructions for many of the most popular applications at Simmons are available in our How-to Articles. Below are direct links to a few Simmons sites focused on academic, collaboration and continuous learning.

Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.