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Simmons TechNews

Each month, TechNews previews new technology and gives the entire Simmons community insight into the projects we’re working on to provide you with the best possible service and support.

Recent TechNews Articles

Net Neutrality: A Brief Explanation

What is Net Neutrality? The idea behind net neutrality is that Internet service providers (ISPs) should treat all Internet traffic equally and not create disadvantages for specific websites and web services, or “fast lanes” for others. In theory, this should stop companies like Comcast, Verizon, and AT&T from charging companies like Netflix or Google for […]

Telephone System Replacement Is Underway

In response to the aging infrastructure of the campus telephone system, Simmons Technology has initiated a project to fully replace the system and all telephones at the College. After reviewing several viable options during a competitive bidding process, we have chosen a solution provided by Avaya, a worldwide leader in business communications. The new system […]

Coming Soon: Unlimited Storage in Google Drive

In the near future, Google will be rolling out Drive for Education, which will include unlimited storage and support for individual files up to 5 terabytes in size. If you work with large video or audio files or massive data sets, this will be a significant change. The switch to unlimited storage will roll out […]

New Year, New Web Site!

After conferring with key stakeholders and considering important campus-wide dates, the Digital Ecosystem team has moved the launch of the new web site to January 7th, with promotion and communication continuing in the following week as Simmons gears up for the start of the semester. This date ensures that external delays won’t reduce the amount of […]

Training

Simmons Technology offers several options for training. Instructions for many of the most popular applications at Simmons are available in our How-to Articles. Below are direct links to a few Simmons sites focused on academic, collaboration and continuous learning.

Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

Need personal computer support? 
Checking out equipment?

  • Technology Support Center:
    3rd floor of Lefavour Hall in L331
  • Monday - Friday 8:00 AM – 6:00 PM
  • Saturday & Sunday Closed

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.