How-To Articles

Can't find the topic you're looking for? Tell us what you’d like to see and we’ll create a new article for it.

Account: Setting Up Your Simmons Account
Article Reference NumberAA-03044

Setting Up Your Simmons Account (Video)

Thank you for visiting servicedesk.simmons.edu. The following FAQ will explain how to set up your Simmons account for the first time.

Setting Up Your Simmons Account (Step-By-Step Directions)

  1. To begin, go to preferences.simmons.edu/accountsetup.

  2. On this page, you will be prompted to enter your first name, last name and either your Simmons ID or your social security number and date of birth.



    When you are finished filling out these fields, hit “Next”

  3. On this page, you will be presented with a “Policy Acknowledgement” form, with links to both Simmons’ “Acceptable Use Policy” and “Security of Sensitive Information Policy”.



    When you have reviewed both policies, check the acknowledgement check box, and hit “Submit”

  4. On this page, you will be able to set three security questions. These questions can be used to recover your password if you should forget it, by going to preferences.simmons.edu/forgotpassword.

    Select a question that you are likely to remember the answer to from the drop down menu. Type in the answer and repeat for the following questions.



    When you have selected and answered three security questions,  hit the “Change” button. 

  5. You may now select a new password.

    Your password must be at least 5 characters in length, and should contain at least one character that is not a letter, such as a number or a symbol.To make your account as secure as possible, please try to aim for at least a rating of “mediocre”, though a “strong” password is ideal.



    When you are finished entering your password, hit the “Change” button.

  6. You will now be presented with a confirmation screen. Please print or otherwise save this page for future reference


If you have any additional questions, please contact the Service Desk at 617-521-2222.
Quick Jump Menu