How-To Articles

Can't find the topic you're looking for? Tell us what you’d like to see and we’ll create a new article for it.

Changing Your Simmons Password or Security Questions
Article Reference NumberAA-02020

Changing Your Simmons Password Or Security Questions (Video)

Thank you for visiting servicedesk.simmons.edu. The following FAQ will explain how to change the password and security questions on your Simmons account.



Changing Your Simmons Password Or Security Questions (Step-By-Step Directions)

  1. To start, go to preferences.simmons.edu and log in with your Simmons username and password



  2. Once you’ve logged into your Simmons Preferences page, you will see options to “Change Password” and “Change Security Questions”. To change your password, click “Change Password”.  



  3. On this page, you must enter your current password, and then your new password, and then confirmthe new password by typing it again.

    Your password must be at least 5 characters in length, and should contain at least one character that is not a letter, such as a number or a symbol.To make your account as secure as possible, please try to aim for at least a rating of “mediocre”, though a “strong” password is ideal. 



    When you are finished, hit “Change”. 



    You should receive a confirmation saying “Your new password has been saved"

  4. To change your security questions, click “Change Security Questions”



  5. On this page, you will be able to setthree new security questions. These questions can be used to recover your password if you should forget it, by going to preferences.simmons.edu/forgotpassword.

    Select a question that you are likely to remember the answer to from the drop down menu. Type in the answer and repeat for the following questions. 



    When you have selected and answered three security questions, hit “Change”.

  6. You should receive a confirmation saying “Your new security questions have been saved”


If you have any additional questions, please contact the Service Desk at 617-521-2222.
Quick Jump Menu