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Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Friday 7:30 AM – 5:30 PM
  • Saturday & Sunday Closed

  • Classroom & Event Support:
  • Monday - Friday 7:30 AM – 9:00 PM
  • Saturday 8:00 AM – 3:00 PM
  • Sunday Closed

In person / Check out

Need personal computer support? 
Checking out equipment?

  • Technology Support Center:
    3rd floor of Lefavour Hall in L331
  • Monday - Friday 8:00 AM – 6:00 PM
  • Saturday & Sunday Closed

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.