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    Urgent / Real-Time

    Need urgent or real-time support?
    Is your class or event interrupted? 
    Please call us at 617-521-2222

    • Phone Support Hours:
    • Monday - Friday 7:30 AM – 5:30 PM
    • Saturday & Sunday Closed

    • Classroom & Event Support:
    • Monday - Friday 7:30 AM – 9:00 PM
    • Saturday 8:00 AM – 3:00 PM
    • Sunday Closed

    After Hours Outage

    Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, MeetingMaker, wireless/wired network, printing, phone system, Datatel/Colleague, AARC, Simmons Websites, department network drives, etc.

    In person / Check out

    Need personal computer support? 
    Checking out equipment?

    • Technology Support Center:
      3rd floor of Lefavour Hall in L331
    • Monday - Friday 8:00 AM – 6:00 PM
    • Saturday & Sunday Closed

    Need library computer and printer support?

    • Technology Desk:
      1st floor of Lefavour Hall in Beatley Library
    • Monday - Friday 8:00 AM – 8:00 PM
    • Saturday & Sunday Closed